Privacy policy

Privacy policy

We are committed to complying with the Privacy Act 2020 (Privacy Act) (New Zealand), and any other applicable privacy laws and regulations, when collecting, using or dealing with any of your personal information.

This Privacy Policy (Policy) describes how Electrical Apprenticeships maintains your privacy when handling your personal information.

Like many organisations, we collect information about our users for the purposes of:

  • Providing you with the services that we offer.
  • Improving our digital platforms, marketing material and strategies, and to provide you with a better experience when you use our digital platforms and when we provide you our services.
  • Giving you a personalised user experience.

We collect information about you when you communicate with us, register [via], visit or use the website (the Website) or any other online platform, service, application, website or messaging service that we subscribe to or use and make available to you (each being a Digital Platform).

The Privacy Officer of Electrical Apprenticeships is Stuart Simpson (stuarts@etco.co.nz)

What personal information do we collect about you?

If you provide us with your personal information through any Digital Platform, we may collect personal information about you including your name, email address, date of birth, gender, nationality, country of residence, qualifications, your intended study plans and preferences, if you are a member of a priority audience (Māori, Pacific or with disabilities) what education agent you are working with (if any) and information relating to your visa applications or enrolment status.

Where you have authorised us to do so, we may collect information relating to the existence, status and outcome of your visa applications directly from Immigration New Zealand. The results and/or information we receive may also include visa decisions pre-post the student visa application process (such as a work visa post study).

Where you have authorised us to do so, we may also collect personal information about you relating to your application and/or enrolment status at a specific subsidiary or education provider directly from that education provider, such as a transitional industry training organisation.

We may also collect information relevant to our Digital Platforms, our marketing strategies and our services, including information on:

  • IP addresses
  • Search terms
  • Pages accessed and links clicked
  • Dates and times of visits
  • The immediate previous site visited
  • Operating systems (e.g., Windows, Mac)
  • Web browsers
  • Internet activity, whether on the Website or any other

Where we use the information solely for statistical purposes, all users are anonymous and not personally identifiable from the information.

How do we use your personal information?

Personal information collected through any Digital Platform, including through the 'Subscribe' and 'Contact Us' forms on the Website, will be collected by Electrical Apprenticeships will be used for the purposes of:

  • Providing your personal information to Electrical Apprenticeships subsidiaries, agents and education providers to facilitate communications between you and Electrical Apprenticeships its subsidiaries, agents and/or education providers where you have authorised us to share your personal information with such third party or parties.
  • Electrical Apprenticeships communications and distributing marketing and promotional information and materials about Electrical Apprenticeships, its programmes and activities, and those of its subsidiaries, agents and education providers (subject to your express consent to receiving such communications).
  • Allowing Electrical Apprenticeships to better understand what converts prospective learners into a learner validly enrolled in a course of study at a subsidiary or education provider, and enabling Electrical Apprenticeships (and, where applicable, its subsidiaries and education providers) to optimise and improve future marketing and promotional strategies relating to vocational education in New Zealand.
  • Providing your personal information to Immigration New Zealand to in order to (where you have authorised us to do so) request and receive updates directly from Immigration New Zealand on the existence, status and outcome of any student visa applications you have submitted so that we can provide you a more personalised digital experience and undertake research and analytical studies associated with our functions
  • Where you have authorised us to do so, providing your student visa application details and status updates to specific subsidiaries and/or education providers to enable them to complete the enrolment process with You in a more timely and efficient manner.
  • Contacting you with information relevant to you or your study plans including important updates and deadlines.

Use of cookies

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive, then sent back to the server by your browser each time you access certain sections of our Digital Platforms.

Who will we share your personal information with

Subject to the Act, Electrical Apprenticeships may only disclose personal information for a lawful purpose in connection with a function or activity of Electrical Apprenticeships and where the disclosure of that information is necessary for that purpose. Electrical Apprenticeships may disclose your personal information to:

  • Any business that supports our services, including any person that hosts, or maintains any supporting IT system or data function, including cloud-based software, storage and/or systems which are associated with Electrical Apprenticeships’ functions and/or activities;
  • A credit reference agency for the purpose of credit checking you in certain circumstances.
  • The Ministry of Justice and/or New Zealand Police, or other parties, including former employers for the purposes of pre-employment checks, for example -reference checking.
  • An agency or other entity that can require us to supply your personal information, for example –the Privacy Commissioner, Government agencies, law enforcement, etc.
  • Any other person authorised by you, for example –a legal representative or union.
  • A business that supports our services and products may be located outside New Zealand.

How we store data

Your personal information will be stored in servers owned by Electrical Apprenticeships, its subsidiaries, or their service providers, which may include service providers in countries other than New Zealand.

Your acceptance of these terms

By submitting personal information to Electrical Apprenticeships (including through forms or by completing or submitting an enquiry form through the Website) or by using, or communicating with us through, any other Digital Platform you authorise the collection, use and disclosure of your personal information as described above.

If you have provided your child or dependent’s personal information to us, you confirm that you are authorised to do so.

If you do not agree to the terms of this Policy, Electrical Apprenticeships will not accept your form or enquiry, and your information will not be processed or referred on to Electrical Apprenticeships subsidiaries, agents, and education providers.

Your rights

You are entitled to access the personal information Electrical Apprenticeships holds about you, and to request that we amend it if it is incorrect. For clarity, where you have provided your consent to the sharing of information between Electrical Apprenticeships and any subsidiary, agent, or education provider, you have the right to withdraw such consent at any time by contacting us (at the contact details below) or the relevant subsidiary, agent, or education provider.

Information will be held on or behalf of Electrical Apprenticeships. Under the Privacy Act, you may request access to and correction of your personal information held by Electrical Apprenticeships by writing to Electrical Apprenticeships at stuarts@etco.co.nz

If there is a reason under the Privacy Act, or other applicable law for us not to comply with your request, we will notify you in writing setting out the reasons for the refusal (except to the extent it would be unreasonable or unlawful to do so) and advise you of the mechanisms available to you to complain about our response.

For more information about your rights or to make a complaint about our privacy practices, you may contact either the Office of the Privacy Commissioner (New Zealand) or your local supervisory authority.

In case of any discrepancy between a translated version of this policy and an English language version of this Policy, the English language version will prevail.

Amendments to this Policy

Electrical Apprenticeships may, from time to time, amend this Policy as Electrical Apprenticeships deems necessary. Any modifications to this Policy will be notified to you by a pop-up box when you enter, and Electrical Apprenticeships posting an updated version on the Website, provided, however, that Electrical Apprenticeships will seek your consent to any amendments which require consent under applicable laws and regulations.

Immigration New Zealand Data Agreement

If you are not a New Zealand citizen or permanent resident, personal information collected through any Digital Platform will be collected and will be used for the purposes of providing your personal information to Immigration New Zealand to request and receive updates on the existence, status and outcome of any student visa applications you have submitted. This will enable us to provide a more personalised digital experience.